Switching behaviour of employees in conventional and Islamic banks in Pakistan: A qualitative comparative analysis

Author(s)

Tahir Saeed Jagirani , Masood Hassan , Shayaan Ahmed Baig , Dr. Ather Akhaq , Hira Tahir , Qamber Murtaza Laghari ,

Download Full PDF Pages: 130-135 | Views: 1209 | Downloads: 393 | DOI: 10.5281/zenodo.3483284

Volume 7 - January 2018 (01)

Abstract

The purpose of this research is to investigate the switching behaviour of employees working in conventional and Islamic banks in Pakistan. We used semi-Structured interviews to collect data. The analysis was carried out by coding and grouping the data. Finally eight themes emerged from the data. Low salary, poor fringe benefits, poor working environment, poor annual appraisal system and improper supervisor behaviour were perceived as the major factor affecting switching behaviours in the banking sector of Pakistan.

Keywords

De-Motivation, Dis-Satisfaction, Employee Turnover

References

                      i.            Asegid. A, Belachew. T and Yimman.EC (2014), Factors Influencing Job Satisfaction and Anticipated Turnover among Nurses in Sidama Zone Public HealthFacilities, South Ethiopia, Hindawi Publishing Corporation, Volume 2014.

       ii.            Bertinelli. L, Cardi.O, Pamukcu. T, Strobl. E and Thornton. R (2008), the determinants of excess worker turnover in Luxembourg, International Journal of Manpower Vol. 30 No. 3, 2009, pp. 253-268.

      iii.            Abbasi, S. M. & Hollman, K. W. (2000). Turnover: the real bottom line. Public Personnel Management, 29 (5), 333-342.

     iv.            Pietersen. C, Oni. O.A (2014) Employee Turnover in a Regional Commercial Bank, Mediterranean Journal of Social Sciences, Vol 5 No 27.

       v.            CIPD. (2004). Employee turnover and retention. London: CIPD.

     vi.            Porter, L. W. & Steers, R. M. (1973). Organizational, work, and personal factors in turnover in employee turnover and absenteeism. Psychological Bulletin, 80 (2).

    vii.            Kasimati, M. (2011). Job satisfaction and turnover under the effect of person-organization fit in Albanian public organizations. Journal for East European Management Studies. 16 (4): 315-337.

  viii.            Herzberg, F. (1968). One more time. How do you motivate employees? Harvard Business Review, 46 (1): 53–62.

     ix.            Herzbarg, F., Mauser, B. & Snyderman, B. B. (1959).T he Motivation of Work. (2nd Ed). New York: John Wiley and Sons.

       x.            Galliers.R.D. (1991) Choosing Appropriate Information Systems Research Approaches: A Revised Taxonomy, Nissen et al, 1991.

     xi.            Wang.S (2012), Project Investment and Project financing,  A study on Business Case and Financing Models, Norwegian University of Science and Technology.

    xii.            Dawal, S.Z., Taha, Z., & Ismail, Z. (2009). Effect of job organization on job satisfaction among shop floor employees in automotive industries in Malaysia. International Journal of Industrial Ergonomics. 39, 1-6.

  xiii.            Yi.C.X (2012), Factors Influencing Intention to Quit among Bank Employees in Malaysia, Master thesis, Universiti Tunku

  xiv.            Bernstein, D.A., & Nash, P.W. (2008). Essentials of psychology (4th ed.) New York, NY: Houghton Mifflin

   xv.            Martins, N., & Coetzee, M. (2007). Organizational culture, employee satisfaction, perceived leader emotional competency and personality type: An exploratory study in a South African engineering company. South African Journal of Human Resource Management, 5(2), 20-32

  xvi.            Rothmann, S., & Coetzer, E. (2002). The relationship between personality dimensions and job satisfaction, Business Dynamics, 11(1), 29-42

xvii.            Harrison, D.A., Newman, D.A., & Roth, P.L. (2006). How important are job attitudes? Meta-analytic comparisons of integrative behavioral outcomes and time sequences. Academy of Management Journal, 49(2), 305 – 325

xviii.            Saeed.I, Waseem. M, Sikander.S and Rizwan.M (2014). the relationship of Turnover intention with job satisfaction, job performance, Leader member exchange, Emotional intelligence and organizational commitment, International Journal of Learning & Development, Vol. 4, No. 2

                   xix.            Aldhuwaihi.A (2013). The Influence of Organizational Culture on Job Satisfaction, Organizational Commitment and Turnover Intention: A study of the Banking Sector in the Kingdom of Saudi Arabia

Cite this Article: