Are Organizational Communication, Employees Performance and Job Satisfaction interrelated? Evidence from Banking Sector of Pakistan


Zaeema Asrar Mohiuddin , Haider Iqbal ,

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Volume 7 - April 2018 (04)


Human resource is the most important resource for any organization as all other resources depend on it. Managing human resource effectively is the biggest challenge because it is much more complex and difficult. Organizational communication plays a vital role in this challenge. The usage of human skills is same at all the managerial levels. This point highlights the significance and importance of human skills, i.e., the skills necessary to communicate and interact with the people. In the current era, organizational communication is considered as a key element for organizational working and accomplishment. Effective communication can reduce conflicts and stop unnecessary misunderstandings, and this facet of communication highlights its significance as a tool for the smooth functioning of organizations. The purpose of this study is to show the relationship of organizational communication, employees’ performance and job satisfaction in the banking sector of Pakistan. Different studies which discuss the relationship of organizational communication, employees’ performance and job satisfaction are reviewed in order to reach the answer. Results of the investigation disclosed that organizational communication has a positive relationship with job satisfaction and job performance. Research also demonstrates that satisfaction in job supports the employees to work well, so these three factors, i.e., organizational communication, job satisfaction and job performance are interrelated. Further studies could be conducted in order to know that how these three variables are related to employee retention and loyalty towards the organization in the banking sector of Pakistan.


Organizational communication, Employee performance, Job satisfaction, Banking sector, Pakistan. 


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