The Role of Knowledge Management Process for Improving the Organizational Philanthropy- A Case of Transparent Hands of Pakistan


Rabeea Ishaq , Faisal Mehmood tahir , Amna Ali ,

Download Full PDF Pages: 94-103 | Views: 1002 | Downloads: 290 | DOI: 10.5281/zenodo.3509998

Volume 8 - July 2019 (07)


In recent times the interest of the businesses towards social innovation, social entrepreneurship as well as social responsibility grows up more for increasing the positive attitude towards the external stakeholders. With these an increasing interest concerning the ecological wellbeing is considered to be more like a social innovation perspective’s for the business. Organization philanthropy comes under the umbrella term of the organization social responsibility. This basic motivation relying behind this conceptual paper study is to explore the impact of philanthropy acts of the organizations as a social innovation, as well as to link up this with the phenomenon of knowledge management process. The basic motivation behind this study is to highlight that how the transparent hands – A social enterprise managing the knowledge process behind their philanthropic intentions. Separately both of these concepts had a variety of literature, but still the arguments relying behind the knowledge management strategies and social innovation perspective is missing. The theoretical argument support behind the Knowledge management process and philanthropic acts has been explained with the help of self-conceptualized theoretical model. The inspiration behind this study is to put a light towards the emerging phenomena’s that are linked up with the external stakeholders welfare and as well as the internal stakeholders intellectual abilities. In addition, Knowledge management strategies can drive a company or an organization to capitalize on economic potential outside the firm, and enable organizations to detect opportunities for innovation that they otherwise could have missed


organization philanthropy, knowledge management process, Social enterprise


          i.        Allee, V. (1997). 12 Principles of knowledge management. Training and Development, 51(11), 71-74.

ii.      Baloh, P., Desouza, K. C. and Paquette, S. (2011). The concept of knowledge. In: K. C. Desouza and S. Paquette (Eds.), Knowledge

iii.    Darroch, J., “Knowledge management, innovation and firm performance”, Journal of Knowledge Management, (9:3), 2003, pp. 101-115

iv.     Darroch, J. (2003). Developing a measure of knowledge management behaviours and practices. Journal of knowledge management, 7(5), 41-54.

v.       Davenport, T.H. and Prusak, L. (1998), Working Knowledge: How Organizations Manage What They Know, Harvard Business School Press, Boston, MA.

vi.     Dees,  J.  Gregory.  Enterprising  Non Profits.  Harvard  Business  review, Vol. 76, No.1(1998) 55-66

vii.   Epetimehin, F. M. and Ekundayo, O. (2011). Organisational knowledge management: survival strategy for Nigeria insurance industry. Interdisciplinary Review of Economics and Management, 1(2), 9-15.

viii. Darroch, Jenny and Rod McNaughton. Examining the Link between Knowledge Management Practices and Types of Innovation. Journal of Intellectual Capital, Vol. 3 No. 3(2002) 210-222

ix.     European Commission, (2017): Organization Social Responsibility (CSR),

x.       Friedman, M. 1970. The Social Responsibility of Business Is to Increase Profits. New York Times Magazine, September.

xi.     FASB. (1993). Statement of financial accounting standards No. 116: Accounting for contributions received and contributions made. Norwalk: Financial Accounting Standards Board.

xii.   Fagerberg, J., D.C. Mowery, and R.R Nelson. (2013): Systems of Innovation: Perspectives and Challenges, in The Oxford Handbook of Innovation. New York, Oxford University Press

xiii. GroÈnhaug, K. and Nordhaug, O. (1992). Strategy and competence in firms. European

xiv. Management Journal, 10(4), 438-444.

xv.   H. Benbya,(2008), Knowledge management, system implementation, lessons from the silicon valley Chands Publishing,International Journal of Knowledge Management, April-June, ,5(2),pp: 103-105.

xvi. Hochgerner J, “The Analysis of Social Innovations as Social Practice”, ZSI, Vienna. Published in original German language under the title „Die Analyse sozialer Innovationen als gesellschaftliche Praxis“ in: Zentrum fur Soziale Innovation (ed.). 2011. Pendeln zwischen Wissenschaft und Praxis. ZSI-Beitrage zu sozialen Innovationen. Vienna and Berlin: LIT. 173-189

xvii.                       Logsdon, J. M., Reiner, M., & Burke, L. (1990). Organization philanthropy: Strategic responses to the firm’s stakeholders. Nonprofit and Voluntary Sector Quarterly, 19(1), 93–109.

xviii.    Lantos, G.P., “The boundaries of strategic organization social responsibility”, Journal of Consumer Marketing, (18:7), 2001, pp. 595-630

xix. Love, P. D., Edum-Fotwe, F., and Irani, Z., “Management of knowledge in project environments”, International Journal of Project Management, (21:3), 2003, pp. 155-6

xx.   Lundvall, B-Å., and Nielsen, P., “Knowledge management and innovation performance”, International Journal of Manpower, (28:3/4), 2007, pp. 207-223

xxi. Lantos, G. P. (2001). The boundaries of strategic organization social responsibility. Journal of consumer marketing, 18(7), 595-632

xxii.      Moulaert F., et al (ed). (2013). the International Handbook on Social Innovation. Cheltenham, UK: Edward Elgar Publishing Limited.

xxiii.                      Marchetti, J. M., Miguel, V. U., & Errazu, A. F. (2007). Possible methods for biodiesel production. Renewable and sustainable energy reviews, 11(6), 1300-1311

xxiv.                      Midttun, A. (2013a): CSR and Beyond. A Nordic Perspective. Cappelen Damm. Oslo Midttun, A. (2013b): CSR innovasjon og verdiskaping. Magma: 2/2013 p. (47-61)

xxv.       Mortensen, Peter Stendahl; Bloch, Carter Walter ; Core group on the revision ,(2005): Oslo Manual - Guidelines for Collecting and Interpreting Innovation Data, 3rd edition. Proposed Guidelines for Collecting and Interpreting Innovation Data. OECD.

xxvi.                      Nonaka, I. and Takeuchi, H. (1995). The knowledge creating company. New York, NY: Oxford University Press.

xxvii.   Nicholls A, Murdock A. (2012). Social Innovation: Blurring Boundaries to Reconfigure Markets, Palgrave Macmillan.

xxviii.                  O. Nazari, Management and transfer of knowledge, Proceedings of the First International Conference on Human Resource Development, 2003, Tehran: Institute for Productivity and Human Resource Studies.

xxix.                      Porter, M. E., & Kramer, M. R. (2002). The competitive advantage of organization philanthropy. Harvard Business Review, 80(12), 56–69.

xxx.       Porter, M., Competitive Strategy, the Free Press, NY, 1980

xxxi.                      Preuss, L. (2011): Innovative CSR: A Framework for Anchoring Organization Social Responsibility in the Innovation Literature. Journal of Organization Citizenship 42 (summer): 17–33

xxxii.                    T. Shanhong, Knowledge management in libraries in the 21st century. Paper presented at the 66th IFLA council and general conference, 2000

xxxiii. Trott, P., “The role of market research in the development of discontinuous new products”, European Journal of Innovation Management, (4:3), 2001, pp. 117-125

xxxiv.                  Wang, C. C. & Yang, Y. J. (2007). Personality and intention to share knowledge: An empirical study of scientists in an R&D laboratory. Social Behavior and Personality: an international journal, 35 (10), 1427-1436

xxxv.                    W.R. King , T.R. Chung , M.N. Honey, Knowledge management and organizational learning, international journal of management science, 2008, OMEGA, Vol.36, p. 168.

xxxvi. Woodcock, J., Banister, D., Edwards, P., Prentice, A.M., and Roberts, I., “Energy and transport”, Lancet, (370), 2007, pp. 1078-1088

xxxvii.                Wong, K. Y., “Critical success factors for implementing knowledge management in small and medium enterprises”, Industrial Management & Data Systems, 2005, (105:3), pp. 261-79

xxxviii.              Wang, H., & Qian, C. (2011). Organization philanthropy and organization financial performance: The roles of stakeholder response and political access. Academy of Management Journal, 54(6), 1159–1181.

Cite this Article: