The Effects of Job involvement and Professional Commitment on Organizational Citizenship Behaviour: (A conceptual framework).


Mazin Aledeinat , Mohammad Harith , Muhammad Shahar ,

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Volume 6 - September 2017 (09)


Business today has become so competitive that most organizations strive to enhance the efficiency and effectiveness of their employees so that they can achieve excellence. . One of the ways through which these organizations can achieve this is through the behaviors of their employees. It has been noted by several researchers that organizational citizenship behavior is a workplace behavior, which is optional because when individuals engage in this kind of behavior they voluntarily do more than is, expected of them for the organization and this in turn increases their performance as well as that of the entire organization. It has been mentioned by many researchers that job involvement and professional commitment support are two factors that can significantly affect the sustainability of organizations as well as the organizational citizenship behavior while increasing the competitive advantage of the organization. Based on the fact organizations strive to support their employees as well as strengthen their commitment. In general, findings of past studies have argued that organizational citizenship behaviour is directly determined by job involvement and professional commitment. By highlighting the effects of job involvement and professional commitment on the organizational citizenship behaviour, the direct and indirect effects on employee performance are explained in this article.


Job involvement, Professional Commitment, Organizational Citizenship Behaviour.


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