Please Wait! Your file will start to download within 10 seconds automatically. Otherwise click here Download

Impact of Covid-19 Pandemic in the Supply Chain Management of the Milk Tea Stores


Dr. Fhrizz S. De Jesus , Blisa P. Buenaventura ,

Download Full PDF Pages: 75-80 | Views: 555 | Downloads: 160 | DOI: 10.5281/zenodo.5045244

Volume 10 - February 2021 (02)


This paper assess the impact of the Covid- 19 Pandemic in the supply chain management (SCM) of the milk tea stores in Bongabon , Nueva Ecija, Philippines. Since milk tea is popular drink in the said area, this paper seeks to know how the owners deal with the barriers they have encountered during the pandemic. The study used descriptive method using a total enumeration as the sampling technique.  The respondents were fully operational milk tea store owners who encountered barriers in their SCM. In line with the barriers in the SCM, the study shows that the majority of the respondents strongly agreed that the staff are afraid of the spread of the virus (Human Resource ), experienced Limited business time of operation (Enforcement of Local Rules), Limited entrants of delivery vehicle (Transportation), Instability in the supply of raw materials (Raw Materials ), & Sales decrease due to pandemic (Cash flow). These findings pointed out that the business operations of the respondents suffered from the effect of the covid 19 pandemic. This study presents the recommendation on how the business owners can cope up with the impact of this pandemic not only in their SCM but their business as a whole.


Covid- 19 Pandemic, Supply Chain Management, Milk tea.


        i.            Donthu, N., & Gustafsson, A. (2020). Effects of COVID-19 on business and research. Journal of business research, 117, 284–289.

      ii.            Hanfield , R., (19 February 2020), What is Supply Chain Management (SCM)?. Retrieved from:

    iii.            Laerd Dissertation (2012), Total population sampling. Retrieved from :

     iv.            EDUBCA (2020), Why Are Employees The Most Valuable Intangible Assets?. Retrieved from:

       v.            Fallon, N., (2021), 6 Tips for Adapting Your Leadership Style in the Post-COVID World. Retrieved from:

     vi.            International Labour Organization, (7 April, 2020) , ILO: COVID-19 causes devastating losses in working hours and employment. Retrieved from:

   vii.            abscbn news, (16 October 2020), IATF eases pandemic age restrictions on going out. Retrived from:

 viii.            International Finance Corporation, (2020), The Impact of COVID-19 on Logistics. Retrieved from:

     ix.            Reardon, D. (1 September 2020), Amidst COVID-19 pandemic, some question high cost of restaurant delivery fees. Retrieved from:

       x.            Zhu, G., Chou, M.C., Tsai, C. W., (21 July 2020), Lessons Learned from the COVID-19 Pandemic Exposing the Shortcomings of Current Supply Chain Operations: A Long-Term Prescriptive Offering. Sustainability 2020, 12, 5858; doi:10.3390/su12145858.

     xi.            Ellies, N.J., Sierawski M.E., Trentacosta, J.R., (16 December 2020), As Raw Material Prices Are Set To Soar, the Effects of 2020 Will Be Felt Into the New Year. Retrieved from:

         xii.                        Meyer, S., (2020), Understanding the COVID-19 Effect on Online Shopping Behavior. Retrieved from:

 xiii.            Peachey, K., (24 August 2020), Coronavirus: Bailiffs return but are told not to shout. Retrieved from :

Cite this Article: