Influence of Knowledge Management Process on Organizational Performance: Case Study of Jordan Telecom Group Orange

Author(s)

Dr Khaled M.AIgaribeh ,

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Volume 7 - April 2018 (04)

Abstract

This study aimed to identify the   impact of knowledge management process   on organizational performance: Case Study of Jordan Telecom Group Orange, a sample consisted of 80 employees in orange company, the study found: there is a significant influence of knowledge acquisition on the organizational performance, and there is impact of a significant knowledge distribution, knowledge interpretation, and organizational memory. In the end, the study recommended that the company use knowledge base systems continuously to keep of tacit and explicit knowledge

Keywords

knowledge management process, organizational performance, tacit and explicit knowledge

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